BACKGROUND:

Cast in Style® Co Ltd understands that your privacy is important and that you care about how your personal data is used. We respect and value your privacy and will only collect and use personal data as described in this policy, in accordance with our obligations and your rights under the law.

Please read this Privacy Policy carefully. By using our site or signing up for an account, you agree to this policy. If you do not agree, please stop using our site immediately.

Read our GDPR Guide (provided by Feefo).

1. Definitions and Interpretation

2. Information About Us

Company Name: Cast in Style® Co Ltd
Registered Address: The Granary, Long Lane, Kilsall (Nr Cosford), Shifnal, Shropshire, TF11 8PL, UK
Company Number: 04483066
VAT Number: GB795330116
Data Protection Officer: John Locke
Email: support@castinstyle.co.uk
Phone: 0800 009 6233

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of our site. External websites linked from our site are not covered by this policy.

4. What is Personal Data?

Personal data refers to any information that identifies an individual, such as a name, contact details, IP address, or online identifiers.

5. What Are My Rights?

• The right to be informed about data collection and use.
• The right to access, rectify, or erase your data.
• The right to restrict or object to data processing.
• The right to data portability.
• Rights related to automated decision-making and profiling.

6. What Data Do We Collect?

• Name, address, email, and phone number
• Business name
• Payment details
• IP address and browser details
• Activity on our site

7. How Do We Use Your Personal Data?

We use your personal data for account management, order processing, and customer support. We do not send spam, and you can opt out of marketing communications at any time.

8. How Long Do We Keep Your Data?

We retain personal data for up to 7 years, or up to 12 years where required (e.g., for guarantees).

9. Data Security

• 128-bit encryption for secure data transfer
• Shredding of hard copy data

10. Do We Share Your Data?

We do not sell your data. We may share it with trusted third-party partners such as payment processors and couriers to complete transactions.

11. How Do We Use Cookies?

We use cookies to enhance your experience. You can disable cookies in your browser, but some features of our site may not function properly.

12. Contact Us

Email: support@castinstyle.co.uk
Phone: 0800 009 6233
Postal Address: The Granary, Long Lane, Kilsall (Nr Cosford), Shifnal, Shropshire, TF11 8PL, UK

13. Policy Updates

This policy may be updated from time to time. We recommend checking this page regularly.